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My email has changed

If you no longer have the email address that you used when you first registered you can change your details in the Application Center.

How to change your email address

The Application Center is where you applied. Log in using the details you originally provided and click on 'Edit Personal Details'. This will allow you to edit and update your personal details, including your email address and home address. Please note: if you have changed your email address your username will not change.

Alternatively, you can let us know your new email address by completing the support form. You will have to fully identify yourself by supplying at least two of the following: username, password or home postcode. For security and legal reasons we are unable to change any details of an account without proper identification and authorisation. To send an email, go to the Contact Tech Support page. Please note that this change could take up to 48 hours to be completed.

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Related Topics

I cannot view the login page
I have forgotten my login details
I am stuck on the login page
What is my username?
Why is my login incorrect?
When I try to register I am told I have an existing account
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